At SweetScape, we are committed to providing quality, bug-free software. If you experience any problems with our software or find any bugs, please don't hesitate to email 'support@sweetscape.com' with a detailed description of your problem. Be sure to include which operating system you are running and the current version of 010 Editor (found in the 'Help > About' dialog box). Alternately, an email can be sent by clicking the 'Help > Support by E-mail...' menu option.
Support can also be obtained by visiting our website at 'https://www.sweetscape.com/support/'. This page contains a list of frequently asked questions and articles stored in a searchable knowledgebase that might solve your problem. The support website can be accessed by clicking the 'Help > Support on the Web...' menu option. A forum is also available at 'https://forum.sweetscape.com/' where you can post questions or search to see if your question has already been asked.
If you have any other inquires, comments, ideas, or suggestions on things you would like 010 Editor to do, you can email 'feedback@sweetscape.com'. We want to hear from you!
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